We’d be bummed to hear that one of our products didn’t meet the high quality and durability standards we strive for and we want to make it right. Within 30 days of your purchase date if a product purchased from our website becomes damaged or defective we will happily repair or replace it**.
To take advantage of this warranty, please contact firstname.lastname@example.org to verify authorization of your return.
Here’s all the legal stuff we have to say:
The product or part must be returned for examination, postage prepaid, to Solar Tools USA. Proof of purchase date and an explanation of the reason for the complaint must accompany the merchandise. If our inspection discloses a defect, we will either repair or replace the product, or we may elect to refund the purchase price if we can not readily and quickly provide you with a repair or replacement. We will return the repaired or replaced product at our expense, but if we determine there is no defect, or that the defect resulted from causes not within the scope of our warranty, then you must bear the cost of returning the product.
This warranty does not apply to defects due directly or indirectly to misuse, abuse, negligence, accidents, repairs or alterations outside of our facilities or the lack of maintenance.
Only purchases made directly on solartoolsusa.com website qualify for the 30 day guarantee. For all other purchases please contact the reseller directly.