Domestic Shipping Policy
Shipment processing time
All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|Shipment method||Estimated delivery time||Shipment cost|
|FedEx Standard||3-5 business days||$10.00|
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Solar Tools USA ships to addresses within the U.S., U.S. Territories, and Canadian addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Solar Tools USA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Solar Tools USA is not liable for any products damaged or lost during shipping. If you believe your package was damaged in shipping, we require that you contact us within 5 days of delivery and we will work with you to quickly resolve the issue.
International Shipping Policy
Outside of the U.S, we currently only ship to Canada. We apologize for any inconvenience this may cause.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.